Help & Customer Service
Tips for finding items.
You can search for items by entering a few words into the search box, and we’ll show you all the matching results. To browse by a category, select a product category from the drop-down menu to Search and click Go. Each categories will offer its own customized options to browse, located in the top navigation bar or in the search box to the top right the logo.
You can use the Refine By option in the left navigation menu to further refine the selection available in a category, based on specific criteria such as Specialty (“Organic”, “Kosher”), Featured Brands or a Price Range. Depending on the product category you chose, you’ll see specific refinements that are applicable to the selection.
Items added to your Shopping Cart will be available from any compatible web browser that has been signed in to your account.
Placing an available item in your shopping cart does not reserve that item. Available inventory is only assigned to your order after you click Proceed to checkout and receive an e-mail confirmation that we’ve received your order.
You can modify an item in your Shopping Cart:
- To change the quantity, enter a number in the Quantity box and click Update.Note: We strive to provide customers with great prices, and sometimes that means we limit quantity to ensure that the majority of customers have an opportunity to order products that have very low prices or a limited supply. We may also adjust your quantity in checkout to reflect your recent purchases of a quantity-limited item.
- To remove an item from your Shopping Cart, click Delete.
- To wait until another day to buy some of the items in your Shopping Cart, It Save for Cart. When you Proceed to checkout than only you get that product delivery.
Note: Items in your Shopping Cart will always reflect the most recent price displayed on the item’s product detail page. Please note that this price may differ from the price the item held when you first placed it in your cart.
After you’ve reviewed the items in your Shopping Cart, you’re ready to proceed to checkout and complete your order.
- Click Proceed to Checkout for other items after you’ve reviewed the items in your Shopping Cart.
- If prompted, sign in to your account or create a new account if this is your first order.
- Enter a shipping address, choose a shipping method, and payment by paypal. Note: If there is more than one item in your order, you will be given the option to group your items into as few shipments as possible or ship items as they become available (at an additional cost).
- Review your order details. Be sure you’ve applied any coupon codes you want to use on your order.
- Click Proceed to Paypal.